Question 1

How do I book online?

Accepted Answer

We’ve partnered with ClassForKids to give you an easy to use, modern and secure online booking system. You will be able to book from anywhere, anytime, on any device, when it’s convenient for you. It will take less than a minute to make the first booking and to see our upcoming sessions you can visit the "Book Online" section of our website or click this link https://fit4fun.class4kids.co.uk/()
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Question 2

What is your cancellation policy?

Accepted Answer

If you wish to cancel your booking, please note the following cancellation policy:

1. To receive a full refund, minus any processing fees, you must provide Fit4Fun with a minimum of 5 working days' notice.

2. If you are unable to provide 5 working days' notice but still wish to cancel, you must provide Fit4Fun with a minimum of 1 working day's (24 hours) notice. In this case, you will receive credit that can be used for an alternative date or time, and it can also be transferred to another party, subject to management discretion.

3. If you are unable to provide 1-5 days' notice and still wish to cancel, the issuance of credit will be at the discretion of management.

4. If you do not attend a session you have booked without informing Fit4Fun ("no show"), you may be charged in full for all reserved places.

5. If Fit4Fun is required to cancel a session you have booked, we will refund or credit you in full for that session, including fees. However, we are not responsible for any additional costs you may incur due to this cancellation."

Question 3

How do Fit4Fun before school clubs work?

Accepted Answer

Fit4Fun breakfast clubs offer a fun sports session before the school day ensuring parents can get to work on time and beat the traffic! Although we are not able to provide food or drink children are allowed to bring a light snack to have on their way to registration. To ensure your child is prepared, please have them arrive in comfortable and suitable sports clothing, ready to participate in the session. Additionally, ensure that your child's school uniform is packed and ready for them to change into at the end of the session.

Our team will make sure your child is promptly delivered to their classroom in time for registration, ensuring they are energized and prepared for the school day. There is no need for you to return to the school after dropping them off!

If you are unsure of the meeting point for your childs club please ask the school, check promotional material or email us at info@fit4fun.co (info@fit4fun.co)

Question 4

How do Fit4Fun after school clubs work?

Accepted Answer

Our afterschool clubs are not only designed to be fun and engaging for the children but also to make parents' lives a little easier. Our coaches will collect your children and their belongings directly from the classroom and meet you at the usual school pick-up points at the end of the session. This means parents do not need to come into the school at the end of the day for the handover to our coaches.

After the club has concluded, we will ensure that all children have their belongings and meet you at the designated meeting point. We kindly request that you ensure your child has a refillable drinks bottle and is dressed in appropriate footwear/clothing for the club they are attending.

Question 5

How do Schools Out holiday camps work?

Accepted Answer

Our certified, Ofsted registered, and approved provider coaches have planned a thrilling day packed with activities such as Football, Dodgeball, Ultimate Frisbee, Archery, Basketball, Tennis, Golf, Badminton, and much more.  Sessions kick off at 8.30 am and wrap up at 17.00. However, if you require an earlier drop-off or a later pick-up, please don't hesitate to contact us! If you've selected the half-day option, please be aware that we'll meet you in reception at either 12.30 pm for collection or 13.00 pm for drop off.

Contact Information:

You can reach the South Hunsley Schools Out Holiday camp at 07842617251. Since this phone stays on-site throughout the day, use this number to arrange alternative pick-up and drop-off times, as well as check-ins during camp hours. Due to poor signal reception inside the center, we encourage you to contact us through WhatsApp, Apple voice, and messaging.

We've compiled a brief list of items your child may need for clubs, both during and after school hours. Please choose items appropriately based on the club and the time of year your child will be attending.

1. Indoor/outdoor footwear
2. Suitable clothing
3. Medication and inhalers
4. A drinks bottle
5. Packed lunch and snacks for the day
6. Sunscreen
7. Towel and change of clothes
8. A beanie hat/sun hat
9. Face mask (optional)
10. Hand sanitizer (optional)

Medication:

If your child has allergies, a medical condition, or requires medication, please inform us via email or text, specifying the dosage and administration schedule. If Fit4Fun does not receive this information, we will assume that your child can self-administer their medication (unless unconscious). Additionally, children requiring medication will NOT be allowed to enter the holiday camp unless they arrive on-site with their medication readily accessible. Coaches will verify this before signing the child in.

Timings:

For drop-off and pick-up, please be as punctual as possible and remain on-site with your child until your scheduled time. If you've arranged to arrive after the 8.30 am drop-off time or before the 17.00 pm pick-up time, please wait patiently until a coach can collect your child from the designated meeting point.

Payment:

Payment for your camp booking is due in advance, and it must be made before the first day of your camp reservation. Failure to submit payment in a timely manner may result in your place being allocated to another participant.

Question 6

Can anyone attend a Fit4Fun session?

Accepted Answer

Our age range for our Schools Out holiday camp is advertised as 5-11 years old, although we welcome any child provided they attend primary school and are fully toilet trained. For our after-school and before-school clubs, we advertise specific age ranges that are either determined by us or by the school itself. These are made visible on the booking pages on Class for Kids here: https://fit4fun.classforkids.io.

It's important to note that our holiday camps are open to children from any school, while our before and after-school clubs are delivered exclusively on the school site and are intended for its pupils.

Question 7

Can my child bring their own sports equipment?

Accepted Answer

Fit4Fun provide all equipment for the sessions we deliver. In the event you, the customer, decide to bring your own equipment and personal property to our sessions you agree to accept full responsibility for all damages that may occur. Fit4Fun accept that equipment and damage may occur through sensible and regular use across each session. In the event your child misuses, deliberately damages or removes equipment from our sessions without permission you agree to replace the item(s) in question.

Question 8

Do you offer sibling discounts?

Accepted Answer

Currently we do not offer sibling discounts but we do offer 20% off when booking 4 consecutive days Monday to Thursday or Tuesday to Friday. We are striving to keep our prices as low as posisble and do offer free HAF (Holiday Activities & Food programme) funded places across certain school holidays. These places are targeted towards those children on income support related free school meals and include a free healthy lunch each day.

Question 9

What are HAF funded places and am I eligible?

Accepted Answer

The Holiday Activities and Food Programme (HAF) aims to provide children and young people, who receive benefit-related free school meals in East Riding of Yorkshire schools, with free fun activities across the school holidays. To book onto the Fit4Fun HAF funded spaces your child must be in school from YR (Reception) to Y7 (inclusive) and be able to use the toilet independently. We have 15 spaces available each day and all names of participants will be checked against a centralised database by the ERYC.

The Department for Education have set attendance limits on the number of free activities you can book in the holidays. If places are available, parents/carers can book their child or young people onto 4 sessions in the Easter and Christmas holidays and 16 sessions in the summer. Some organisations, like Fit4Fun, offer payable places too alongside free HAF spaces.

If you feel you may qualify for benefits related free school meals, the quickest way is by calling (01482) 394799 or by visiting a Customer Service Centre. All you need is your National Insurance number or registered asylum seekers number. All children in reception to Year 2 automatically receive school meals, but please note, the programme is predominately for those on benefits related free school meals.

Please check the link below for more information: https://www.gov.uk/government/publications/holiday-activities-and-food-programme/holiday-activities-and-food-programme-2023 (https://www.gov.uk/government/publications/holiday-activities-and-food-programme/holiday-activities-and-food-programme-2023)

Question 10

What sports do you deliver?

Accepted Answer

We cover a wide variety of sports! Click this link to check them all out https://www.fit4fun.co/sportslist (https://www.fit4fun.co/sportslist)

Question 11

What food is included in the HAF funded sessions?

Accepted Answer

The HAF funded meals meals are provided by a fantastic company called Cook which can be found here. These convenient, hand-prepared meals offer the same quality of ingredients you’d use at home meaning there’s no nasty additives, added salt and there’s at least one of their 5-a-day in every kids meal, too. To view a full list of the options please visit this link: https://www.cookfood.net/menu/main-meals/kids (https://www.cookfood.net/menu/main-meals/kids)

Question 12

How do I get in touch?

Accepted Answer

As we are typically occupied with coaching, the most effective way to reach us is via email. Please leave your details and any questions in our inbox, and we will do our best to respond promptly. Our email addresses are provided below for your convenience

General Enquiries: info@fit4fun.co (info@fit4fun.co)
Schools Out @ South Hunsley: schoolsout@fit4fun.co (schoolsout@fit4fun.co)
Safeguarding & Child Protection: tom@fit4fun.co (tom@fit4fun.co)

If you prefer to speak with us over the phone, kindly leave a brief voicemail message at the number below, and we will promptly return your call. Please note that we are unable to answer calls during school hours, so we kindly ask that you make only one call. We assure you that we will return your call at our earliest convenience :)

General Enquiries: 07736934743
Schools Out @ South Hunsley: 07842617251

Question 13

Are you on social media?

Accepted Answer

Yes we are! You can check out our profiles here.

Facebook: www.facebook.com/fit4funonline (www.facebook.com/fit4funonline)
Instagram: @fit4fun_online (https://www.instagram.com/fit4fun_online/)
Twitter: @fit4fun_online (https://twitter.com/Fit4Fun_Online)
Class4Kids: https://fit4fun.class4kids.co.uk (https://fit4fun.class4kids.co.uk)

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